4.9
Out of 5, from 626 Google reviews
What Frederick homes wrote after the wand went by
Five reviews from Google, quoted exactly as customers wrote them. Each one is a five-star review, and each is about a carpet, a rug or a sofa that came back looking different.
“I was amazed when he was finished and the stubborn stains were hardly noticeable! He made the carpet look brand new!”
“I have this gorgeous white couch from CB2 that they don't make anymore. Because of SPECTRUM, I feel like I got a brand new one!”
“He also took two of my Oriental rugs to be cleaned and just brought them back the other day. I am incredibly pleased with the results”
“They came back promptly, took the time to address the issue, and made sure I was completely satisfied.”
“They were able to get stubborn pet stains out like they never happened.”
What the reviews keep landing on
- Pet stains that look like they never happened
Jen Reed puts it in one line. Carpet cleaning starts with a walk-through, then spots are pre-treated before the hot-water extraction, which is how stubborn spots get their best chance.
- A technician who explains the work first
Megan Mcmahon was told what would be done and which damaged areas would be hard to treat before anything started. That conversation is the walk-through, and the work order is written from it.
- Oriental rugs that come back
Anaira Clavo had two Oriental rugs taken away to be cleaned and brought back. Behind that is the warehouse process: a submersion bath, a controlled drying room, and fringe combed by hand before the rug is wrapped.
- A white couch that is no longer made
Noura Salman felt she got a brand new sofa. Upholstery work starts with a pre-test of fabric durability, composition and condition, the step that decides how a piece like that can be cleaned safely.
These five are a handful of the 626. The full list, with every rating, lives on the Google listing for Spectrum. To see what the crew does before it earns a review, browse the services or meet the family behind the vans on the about us page.